Terms of service
Terms and Conditions for The Hidden Potion
Effective Date: July 8th, 2025
Welcome to thehiddenpotion.com. By accessing or using our website, you agree to be bound by the following Terms and Conditions. Please read them carefully.
1. Use of Site
You must be at least 13 years old to use this website. By using this site, you affirm that you are either at least 18 years old or have permission from a parent or legal guardian. You agree not to use this site for any unlawful or prohibited activities.
2. Orders and Payments
All purchases made through TheHiddenPotion.com are subject to availability and confirmation of the order price. We reserve the right to cancel or refuse any order at our sole discretion.
Prices are listed in USD and may be changed at any time without notice.
3. Marketing Communications
By providing your email address and/or phone number during checkout, account creation, or any opt-in form, you consent to receive:
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Promotional emails about new products, offers, and updates
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Marketing SMS text messages
Standard messaging rates may apply. Message frequency may vary.
You can opt out at any time:
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Email: Click “Unsubscribe” at the bottom of any marketing email
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SMS: Reply “STOP” to any marketing text
We are not liable for any charges from your mobile carrier.
4. User Accounts
If you create an account on TheHiddenPotion.com, you are responsible for maintaining the confidentiality of your account and password. You agree to accept responsibility for all activities that occur under your account.
We reserve the right to terminate accounts, refuse service, or cancel orders at our discretion.
5. Returns and Refunds
Please refer to our [Return Policy] for detailed information on returns, exchanges, refunds, and cancellations.
6. Preorders
By placing a preorder on our site, you are reserving an item before its official release or restock date. Please refer to our [Shipping Policy] for information on processing times, estimated ship dates, cancellations, and combined shipping rules.
7. Shipping
We do our best to process and ship all in-stock orders within 1–3 business days. Please refer to our [Shipping Policy] for full details.
8. Accessibility
We are committed to providing an accessible and inclusive experience for all users. While we strive to meet accessibility standards and ensure compatibility with assistive technologies, there may be some limitations. If you encounter any issues accessing our content, please contact us so we can improve your experience
9. Limitation of Liability
To the fullest extent permitted by law, thehiddenpotion.com shall not be liable for any indirect, incidental, or consequential damages arising out of your use of the site or products purchased.
10. Governing Law
These terms are governed by and construed under the laws of the state of Massachusetts, without regard to its conflict of law provisions.
11. Changes to These Terms
We may update these Terms and Conditions at any time. Continued use of the site after changes means you accept the updated terms.
12. Contact
For any questions or concerns, contact us at:
Email: info@hiddenpotion.com